Returns
Your satisfaction matters to us.
If you need to return anything, all items must be returned in the condition that they were received. If the item is in resalable condition and not a “FINAL SALE” item (listed below), you can return it within 30 business days from when you receive them.
Email info@albumsurf.com
Approved items may be shipped to the below address at the customers expense.
1709 N El Camino Real, San Clemente, CA 92672
Final sale items
The following final sale items cannot be refunded or exchanged:
Surfboards – All Surfboards are final sale. This includes all stock and custom boards.
Customer error
If an order is placed in error, the product total will be refunded once the products have been returned, as long as they are in new and resalable condition (deemed by us). The initial shipping charge and the return shipping cost will not be refunded.
Missing items
If an item is missing from your order, we will ship out the missing item right away at no charge to you, if we are notified within 15 days of receiving your order. Please note: this rarely occurs as we double check our orders before they are shipped.
Exchanges
To process an exchange Email info@albumsurf.com
Approved items may be shipped to the below address at the customers expense.
1709 N El Camino Real, San Clemente, CA 92672