Even though we strive to produce high quality products, all products we sell are susceptible to damage and loss during the shipping process.  We take extra special care to pack and ship surfboards and other goods, but shipping carriers do not always handle them with the care that is required.

While the majority of shipments are insured through the carrier, the process for filing a claim and receiving a reimbursement can be incredibly challenging and time-consuming.  If you select shipping protection at checkout and your order is damaged or lost, Album will handle the claim process for you from start to finish.


Album Surfboards LLC is not an insurance provider and is not licensed in any jurisdiction. When a customer selects Shipping Protection, it does not constitute an offer to sell, or the solicitation of the sale of, or an offer to purchase any insurance product.